Citizens Advice Darlington, Redcar and Cleveland is an independent local charity, run by local people for the benefit of local people. It is also a member of Citizens Advice, the national umbrella body that provides support to bureaux. Within the past five years, the number of enquiries has increased, from around 10,000 to just fewer than 30,000 per annum. The largest category of enquiry has alternated between Welfare Benefits and Debt Advice.